Shipping policy

Where I ship from: I'm a small pottery studio based in Latvia, in the European Union — every order ships directly from here. If you're outside the EU, it's worth checking your country's import rules before ordering.

100% Worry-Free Delivery Guarantee: All orders are carefully packaged for safe transit. If an item arrives damaged, my 100% Worry-Free Guarantee covers a free replacement — no return needed. See my Refund Policy for details.

SHIPPING

Latvia

Omniva / DPD parcel locker (2-4 business days) 2 EUR
DPD courier delivery (2-4 business days) 4 EUR

Free shipping on orders over 50 EUR.

Lithuania & Estonia

Omniva / DPD (2-5 business days) 4 EUR

Free shipping on orders over 50 EUR.

Europe

Standard (7-10 business days) 15 EUR

Free shipping on orders over 60 EUR.

United States & Canada

Standard, 2-5 business days (packages under 4 kg) 18 EUR
Standard, 5-8 business days (packages 4 kg and over) 20 EUR

Rest of the world

Standard, 14-30 business days (packages under 0.5 kg) 8 EUR
Standard, 15-30 business days (packages 0.5-2 kg) 18-24 EUR
DHL Express, 5-8 business days (packages 2 kg and over) 32-43 EUR
South Africa: DHL Express, 2-5 business days (packages up to 2 kg) 36 EUR

If you have any questions regarding delivery or you'd like to agree on a specific delivery method, reach out via jogita@jogitaartstudio.com

Customs and import taxes

Depending on your country's regulations, additional customs fees may apply. For orders shipped to the United States, customs duties are included in the price shown at checkout — there is no extra charge on delivery. For all other destinations, buyers are responsible for any customs and import taxes that may apply.