Shipping & Guarantee

100% Worry-Free Delivery Guarantee

Each piece is handmade and carefully packaged, but in rare cases items can be damaged in transit. If your order arrives broken or damaged:

  1. Email us at jogita@jogitaartstudio.com within 48 hours of delivery with photos of the damaged item and packaging.
  2. We will send you a replacement free of charge — there is no need to return the damaged item.
  3. If a replacement is not available, we will offer a full refund or store credit.

This guarantee is in addition to your statutory rights and does not affect our standard return policy for change-of-mind returns.

Shipping rates

Latvia (Omniva), 2-4 business days €4
Europe, Standard 7-10 business days €9-14
United States, Standard 10-20 business days €10
Everywhere else, Standard 15-30 business days €12-18
Express (DHL), 2-5 business days from €20-24

Customs & import taxes

Depending on your country's regulations, additional customs fees may apply. Buyers are responsible for any customs and import taxes.